State Farm® Insurance Agent Cindy Waggoner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jesse McArthur
July 7, 2026
5
out of
5
rating by Jesse McArthur
"Great Team!! Cindy always cares and will get you the best rate and coverage."
Tanya Ann
July 3, 2026
5
out of
5
rating by Tanya Ann
"Cindy’s team is the best! Always so friendly and helpful! They helped me save a lot of money!"
We responded:
"We appreciate you taking the time to leave us a review! We love to help our customers save money and we aim to be friendly & helpful each and every time!"
Derek Peterson
June 30, 2026
5
out of
5
rating by Derek Peterson
"Zach helped me go over getting insured for my detailing business. He was very professional and made the meeting a breeze! Thank you"
We responded:
"I'm so glad to hear that Zach helped you out with your detailing business! His car looked great!! So glad to have you part of our State Farm family!"
Jamie Bradway
June 30, 2026
5
out of
5
rating by Jamie Bradway
"Zach Morgan did a great job with getting me auto and homeowners at a great rate. Very happy with the service he provided. Highly recommend."
We responded:
"Jamie, thank you so much for your review and your kind words regarding Zach and getting set up with State Farm for your auto and home insurance!"
Kyle Wiseman
April 29, 2026
3
out of
5
rating by Kyle Wiseman
"I'll be honest, friendly wise 5 stars. Talking you down 5 stars. Calling you back, 0 stars, but they do tend to answer if you call."
Jada Ackerman
April 13, 2026
5
out of
5
rating by Jada Ackerman
"I had a great experience working with Zach Morgan at Cindy Waggoner - State Farm Insurance. He was easy to talk to, really listened to what I was looking for, and helped me find an option that was both appropriate and affordable. I truly appreciate all his help!"
We responded:
"Jada, Thank you so much for your kind words. We love to hear about the service you received and will continue to receive! At our office, customers are our #1 priority and want you to always bring it to our attention if you ever feel you aren't getting what you feel you deserve! Zach is wonderful at what he does and will always go the extra mile for you! Welcome to our State Farm Family!
Cindy Waggoner"
Ann Page
April 11, 2026
1
out of
5
rating by Ann Page
"VERY UNETHICAL AND VIOLATES STATE AND FEDERAL INSURANCE REGULATIONS"
We responded:
" Ms. Page
I'm sorry you felt like you needed to post this review. I have never had any policies of yours insured, but if you would like to speak with me regarding any issues, please call my office and I will be glad to speak with you.
Thank you"
Kisha Hall
April 10, 2026
5
out of
5
rating by Kisha Hall
"Typically goes the xtra mile to bring resolution to my inquiries and needs! Kylie is who I usually work with and Always very helpful !"
We responded:
"Kisha,
Thank you so much!! We try our best to answer any questions and provide whatever our customers need ASAP, and we LOVE to hear how Kylie has helped you. She's the best!! Thank you for being a valued State Farm customer with Waggoner Insurance
Cindy Waggoner"
Cody Hunt
April 7, 2026
5
out of
5
rating by Cody Hunt
"One of the best experiences I've had when dealing with insurance I dealt with Zach and he was awesome very professional and very helpful"
We responded:
"Hi Cody, thank you for taking the time to share your experience. Zach is a ROCK STAR! So happy to hear that he was able to help you out! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We look forward to seeing you again soon."
Dottie Ridder-Smith
April 7, 2026
5
out of
5
rating by Dottie Ridder-Smith
"Kylie Harstine is the best! I used to work for Liberty Mutual as a recruiter. I hired all positions. Service reps were kind of difficult to find a good one. I’d hire her in a second! She had excellent customer service skills! Gets right back in touch with me shortly after Zi send a message. She reviewed my policies with me, etc. I like dealing with her. The previous rep never returned my calls..or really helped me."
We responded:
"
Hi Dottie,
Thank you so much for your kind words and taking the time to share your experience! I'm thrilled to hear that Kylie has provided you with such excellent customer service and prompt communication. SHE IS THE BEST!!! It means a lot to me to know that you feel supported and well taken care of. I’ll be sure to pass along your compliments to her!
Cindy Waggoner
If you ever need anything else or have any questions, please don’t hesitate to reach out. We truly appreciate your loyalty and look forward to continuing to assist you.
"
Dede Murphy
April 6, 2026
5
out of
5
rating by Dede Murphy
"Zach was so helpful and made my insurance needs so easy. He was a pleasure to work with."
We responded:
" Hi Dede,
Thank you so much for your kind words! We’re thrilled to hear that Zach made your insurance experience easy and enjoyable. It was a pleasure assisting you, and we’re here anytime you need us.
Best regards,
Cindy Waggoner and the team"
Chaz Spedding
April 6, 2026
5
out of
5
rating by Chaz Spedding
"Zach was able to save us some money on our homeowners and car insurance, which had steadily been going up with another insurance carrier over the past few years. He took the time to research and answer my questions that I had about switching."
We responded:
"Hi Chaz,
Thank you for sharing your experience! We’re so glad Zach could help save you money on your homeowners and car insurance while addressing all your questions. It’s important to us that you feel confident and well-informed when making a switch. We appreciate your trust and look forward to supporting your insurance needs for years to come!
Best regards,
Cindy Waggoner and the team"
Sherry Yarrish
March 17, 2026
5
out of
5
rating by Sherry Yarrish
"Cindy Waggoner has always been a very fair and respectful agent. If there was a hiccup about an issue it was always resolved. I would recommend her office for homeowners and vehicle insurance."
We responded:
"Thank you so much Sherry for the kind words regarding my office and team! I know Kylie helped you yesterday and I am so glad she got you taken care of. Our goal is to provide this type of service you received to each person that walks in or calls in! And thanks for your review! These reviews mean the world to me and adds a little more sunshine to our day!!"
Jc Moore
February 25, 2026
5
out of
5
rating by Jc Moore
"Zachary Morgan gave me a good quote and helped me change my insurance policies to State Farm. I gave you and him a five star rating."
We responded:
"Thank you so much for your review and 5-star rating! We are always here to help. I'm so glad Zach was able to help you get you policies set up! We really appreciate you and we welcome you to our office! Cindy Waggoner"
Molly Morgan
February 17, 2026
5
out of
5
rating by Molly Morgan
"I called for a quote and was helped by Zachary. He not only gave me a cheaper price than what I had before but he offered so much more! He was extremely helpful and I’m very happy with the outcome."
We responded:
"Hi Molly, thank you so much for the review you left us! I love hearing how helpful Zach was and that we were able to save you some money with getting you more products that you needed! As always, we’re just a phone call/text or email away if you have any questions!"
Kale Slayer
November 26, 2025
5
out of
5
rating by Kale Slayer
"Zachary quoted me for vehicle insurance and was very polite and kind. I had many questions as I was very curious about the different offerings that were available and Zachary was patient and thoughtful answering all my questions to my satisfaction. Highly recommend these services to any possible new customers out there looking for any type of insurance services."
We responded:
"We are so glad to hear this! Our goal is all our customers feel the same! If there is anything we can ever do, never hesitate to call, text or drop in the office!"
Michael James
November 24, 2025
5
out of
5
rating by Michael James
"I worked with Cassie, so I would recommend her. She was very quick to get back with me and went out of her way to find what would work best. Thank you Cassie"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Enyu Kan
November 6, 2025
5
out of
5
rating by Enyu Kan
"Zachary Morgan was really helpful!! Great attitude too!! Everything got done in one sitting!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jackey Blanco
October 7, 2025
1
out of
5
rating by Jackey Blanco
"I highly encourage everyone to stay away from this office. I’ve been with them for 10+ years…but now I’m dealing with a hail claim and they are refusing to pay for all damages. Complete bullshit. I’m looking for a new insurance policy as I’m typing this."
We responded:
" Thank you for sharing your feedback. We understand how frustrating a loss can be, especially after being a loyal customer for so many years. However, we want to clarify that our office handles policy service, customer support and are always there to help navigate through claims issues but we do not make decisions regarding claim approvals or payouts. Those decisions are made by the claims department based on the specifics of each case. We always strive to assist our customers as best we can within our role, and I know our team here advocates for all our customers to the best of our abilities. Through constant communication with you during your claims process, we regret that your experience was still disappointing. We encourage anyone reading this to reach out to us directly with any questions—we’re here to help as best we can."
Taegen Stanley
October 3, 2025
5
out of
5
rating by Taegen Stanley
"I went through Cassie and she was absolutely wonderful and got me taken care of in no time, very polite and very helpful!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Cassie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carla Galbreath
September 26, 2025
5
out of
5
rating by Carla Galbreath
"I've been very pleased with the help I have received with changing companies, service was prompt, and answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Cassie is a great Agent and will take care of any of your future needs. Any of us in the office will also be glad to help! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kaneesha O'Riordan
September 2, 2025
5
out of
5
rating by Kaneesha O'Riordan
"Zachary Morgan was great to work with! Everything was quick, and easy to get started. He was very professional and answered all of my questions thoroughly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dennis Blickenstaff
August 20, 2025
5
out of
5
rating by Dennis Blickenstaff
"Zach Morgan was a great help getting this set up"
We responded:
"Dennis, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
norma white
August 20, 2025
5
out of
5
rating by norma white
"Zach is very professional young man and helped me to get my insurance process very nice and easy. Thank you very much."
We responded:
"Norma, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Terry Carter
July 29, 2025
5
out of
5
rating by Terry Carter
"Friendly and sincere company easy to understand I personally highly recommend State farm....."
We responded:
"Terry, thank you for your kind words! We love hearing back from our customers that we have done a good job!!"